CVS 5-16 Lakeshore Boulevard Mentor, Ohio
I know how difficult it must be to actually have to pay attention to your store and how it is run, but, come now. When a customer walks in to a store he or she should not have to try very hard to find what the prices on the shelves mean. Maybe, and this is an incredibly BRILLIANT idea whose time just may have come (oh wait it has already come and GONE), you should put the prices on the product itself not only the damned shelves where things are constantly moved around.
Case in point. I went in to buy a bottle of aspirin on May 16, 2006 at approximately 1938. The box was directly above the price sticker affixed to the shelf and it read $1.99. Since this was a store brand of aspirin the price was not out of line. I went to the cashier and wonder of wonders, it was the wrong price. The code reader came up with $4.29. We, the cashier and I together, went back to the shelf and had to carefully look at three or four of the labels on the shelf to determine that the box had been put in the wrong place. I am not saying that this should never happen as it is unavoidable, but caveat emptor in CVS is taking things a bit too far. From now on we should demand that these mistake be swallowed by the store. It is not our fault if the items are in the wrong place. Ultimately, though, it IS theirs. If retail stores would just put the prices back on the items, this would not be a problem.
We, as consumers, as I have written time and again, are the true rulers of the marketplace. IT IS TIME WE ACTED LIKE IT!!!
Case in point. I went in to buy a bottle of aspirin on May 16, 2006 at approximately 1938. The box was directly above the price sticker affixed to the shelf and it read $1.99. Since this was a store brand of aspirin the price was not out of line. I went to the cashier and wonder of wonders, it was the wrong price. The code reader came up with $4.29. We, the cashier and I together, went back to the shelf and had to carefully look at three or four of the labels on the shelf to determine that the box had been put in the wrong place. I am not saying that this should never happen as it is unavoidable, but caveat emptor in CVS is taking things a bit too far. From now on we should demand that these mistake be swallowed by the store. It is not our fault if the items are in the wrong place. Ultimately, though, it IS theirs. If retail stores would just put the prices back on the items, this would not be a problem.
We, as consumers, as I have written time and again, are the true rulers of the marketplace. IT IS TIME WE ACTED LIKE IT!!!
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