Hardee's on Vine street in Willoughby, Ohio
Today I get back to fast food genre that I haven’t touched upon much recently. I was in the mood for a burger that was worthwhile. In the fast food universe there are only three, in my mind, that actually taste like beef. Those are, in order, Hardee’s, Wendy’s and Dairy Queen.
July 11, 2006 saw a trip to Hardee’s. If we allow our government to stick our noses in where they don’t belong, (Read this correctly it is us not the government. We are the government. I know I have said this before but it bears repeating whenever I get the chance.) Hardee’s will be the first place the nose will be stuck. Let me explain for those of you unknowledgeable in the Hardee’s realm. The have what’s called a Thickburger, which is just that. It is freaking huge. There are governmental inklings regarding legislating the portions of food to be smaller due to the increasing girth of our nation. How silly is that? It is up to the individual to determine what he or she wants not some representative entity. I love large portions. I do not usually eat then while at the restaurant but can have them for one or more meals when at home. Stop the madness! Let ME make the decision regarding the size portion I want. But, as usual, I digress.
I ordered the new Philly Cheesesteak Thickburger. This was not only a 1/3-pound Angus burger, but it also included sliced roast beef, two cheeses, grilled onions and grilled green peppers. What a monster! It was delicious but much too much to eat all at once. The food, as already alluded to above, was good as usual. This time, though, I was very disappointed with the drive thru person. I have never had a problem with anything regarding this establishment before; in fact I have called to compliment them on numerous occasions.
At 5:41 PM I pulled up to the drive thru speaker. I heard the person begin to ask if I wanted to try the new burger, but it was cut of before completion. I thought it might have been one of those pre-programmed advertisements one might here at Burger King or Taco Bell; therefore I waited until I heard a voice. That voice was somewhat rude saying, “Well, you can go ahead whenever you like.” It came across as rather condescending. I then attempted to give her my order but she continually spoke over me rather than waiting for me to finish talking. She needed to shut her mouth and wait for my order before running hers. If that would have happened she would have know what I wanted instead of asking three times because her incessant talking was overshadowing my attempt to order.
Then, when I got to the window she was sitting on the drive thru area. As soon as I pulled up she closed the window and went on about some business. She did not acknowledge me for more than four minutes. In fact, when she handed me my drink she did not even look at me or say anything, just handed it out the window. She did the same thing when my order was up then asked me twice if I wanted ketchup, which I had already answered in the negative. I also had to ask for a receipt, which should never be the case. The female’s name was Cynthia. I would talk to her and ensure she checks her attitude somewhere other than my establishment, if I were you. I am shocked at such a display at this store. Please fix it or I will have to watch for her and drive away if she’s there.
July 11, 2006 saw a trip to Hardee’s. If we allow our government to stick our noses in where they don’t belong, (Read this correctly it is us not the government. We are the government. I know I have said this before but it bears repeating whenever I get the chance.) Hardee’s will be the first place the nose will be stuck. Let me explain for those of you unknowledgeable in the Hardee’s realm. The have what’s called a Thickburger, which is just that. It is freaking huge. There are governmental inklings regarding legislating the portions of food to be smaller due to the increasing girth of our nation. How silly is that? It is up to the individual to determine what he or she wants not some representative entity. I love large portions. I do not usually eat then while at the restaurant but can have them for one or more meals when at home. Stop the madness! Let ME make the decision regarding the size portion I want. But, as usual, I digress.
I ordered the new Philly Cheesesteak Thickburger. This was not only a 1/3-pound Angus burger, but it also included sliced roast beef, two cheeses, grilled onions and grilled green peppers. What a monster! It was delicious but much too much to eat all at once. The food, as already alluded to above, was good as usual. This time, though, I was very disappointed with the drive thru person. I have never had a problem with anything regarding this establishment before; in fact I have called to compliment them on numerous occasions.
At 5:41 PM I pulled up to the drive thru speaker. I heard the person begin to ask if I wanted to try the new burger, but it was cut of before completion. I thought it might have been one of those pre-programmed advertisements one might here at Burger King or Taco Bell; therefore I waited until I heard a voice. That voice was somewhat rude saying, “Well, you can go ahead whenever you like.” It came across as rather condescending. I then attempted to give her my order but she continually spoke over me rather than waiting for me to finish talking. She needed to shut her mouth and wait for my order before running hers. If that would have happened she would have know what I wanted instead of asking three times because her incessant talking was overshadowing my attempt to order.
Then, when I got to the window she was sitting on the drive thru area. As soon as I pulled up she closed the window and went on about some business. She did not acknowledge me for more than four minutes. In fact, when she handed me my drink she did not even look at me or say anything, just handed it out the window. She did the same thing when my order was up then asked me twice if I wanted ketchup, which I had already answered in the negative. I also had to ask for a receipt, which should never be the case. The female’s name was Cynthia. I would talk to her and ensure she checks her attitude somewhere other than my establishment, if I were you. I am shocked at such a display at this store. Please fix it or I will have to watch for her and drive away if she’s there.
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